Job Ref: Head Of Fraud

Location: Malta

Salary: 70k

Salary Details: In return for your services you will also be offered Fantastic bonus + benefits packages

Job Description

Normal 0 false false false EN-US X-NONE X-NONE The Head of Fraud is responsible for ensuring fraud is minimised across the STFS merchant base. Management of the fraud solutions to ensure revenue opportunities are maximised while minimising false positive results.

Duties and responsibilities:

• Ensuring fraud tools are continually updated to manage the changing nature of the STFS business
• Identifying solutions for individual vertical segments of the STFS book
• To represent STFS at fraud conferences and forums
• Detailed fraud and basic credit risk assessment of merchants.
• The implementation of risk mitigation measures with direct contact with merchants to identify unusual financial pattern managed through the daily alerts
• Identification of diversion of settlement funds pending further investigation and the subsequent management of those funds to cover chargeback liabilities
• To update policies and procedures to cover the ever changing ways fraud can be committed
• Train STFS on fraud prevention measures
• To prepare and present as and when required at the fraud and risk committee
• Termination of merchant facilities
• Preparation and escalation of credit monitoring alerts
• Completion of Suspicious Activity Reports in accordance with regulatory and STFS policy compliance
• Investigation case completion in accordance with policy and procedure
• Sound working relationships with fraud and credit monitoring colleagues, call centre operations and chargeback teams
• To carry out activities in a timely and effective manner.

Experience:

• At least 5 years’ experience managing a fraud team in a payments environment
• Fraud risk management in a cards environment.
• Knowledge of credit risk indicators and credit reporting.
• Familiarity with other risk types including money laundering and compliance.
• Knowledge of Card schemes and regulatory matters relating to card processing preferred but not essential.
• Ability to work volumes accurately under pressure and to handle potentially confrontational situations on the telephone.
• Experience of fraud solutions and ability to adapt solutions to manage false positive results
• Change oriented.
• Ability to lead from the front and influence.

Contact Details

Consultant: Chris

Contact Tel: 0044 1707 707 030

Contact Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

You can apply for this vacancy using our online application form. This will require you to provide some basic information and your current CV.